warranties
This is a labor warranty provided by Haight Carpet & Interiors to you, the original consumer purchaser ("Owner").
Please consult your product and manufacturer warranties for coverage of goods you purchased in connection with Haight Carpet & Interiors' services.
Warranties are available for inspection prior to signing the sale agreement or purchase order.
FLOORING (including, without limitation, carpet, hardwood flooring, laminate flooring, ceramic flooring, and vinyl flooring) – One Year Limited Workmanship Warranty.
An authorized contractor will perform all flooring installation work in a professional manner using industry approved materials and supplies, and in conformance with applicable building code standards. Haight Carpet & Interiors warrants to the Owner that flooring installation work performed by a Haight
Carpet & Interiors-authorized contractor will be free of defects due to workmanship for one (1) year from the date of purchase, subject to the other terms and conditions contained in this document.
How To Obtain Warranty Service
To submit a claim, contact Haight Carpet & Interiors at (425) 485-1354 to request warranty servicing. Claims must be submitted promptly after discovery of the claimed defect and within the applicable warranty period. Haight Carpet & Interiors will then schedule an appointment to inspect the premises, and the warranty claim within a reasonable period of time after receiving the claim. If after inspection Haight Carpet & Interiors determines that a valid claim exists under one or more of the warranties, an authorized contractor will repair, re-install, or replace affected areas, at Haight Carpet & Interiors' option. If Haight Carpet & Interiors determines to replace any or all product(s), and if such product(s) as originally installed are no longer available, Haight Carpet & Interiors shall have the right to substitute product(s) designated by Haight Carpet & Interiors to be of equal quality. Replacement of a product or component does not renew the warranty period or otherwise affect any applicable manufacturer's warranty. Minor color variations may exist between the replacement product and the originally installed product and are not indicative of a defective product. No warranties are valid unless and until the Owner has made full payment under the original Haight Carpet & Interiors sales agreement and all addenda thereto. Non-warranty calls for repair or adjustment may result in a service charge.
What is Not Covered
These warranties are granted by Haight Carpet & Interiors to the Owner only and only services purchased from and performed by Haight Carpet & Interiors are covered by these warranties. These warranties are not transferable and will terminate immediately upon the transfer of home ownership. All warranties assume normal and reasonable use of installed products or components. Minor color or textural variations from lot-to-lot of products are not product or installation defects. These warranties do not cover any other damage, workmanship, or material failure including, but not limited to, damage caused by occurrences beyond the control of Haight Carpet & Interiors, such as settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any installed products or components by other than Haight Carpet & Interiors-authorized contractors, normal weathering, corrosive effects of salt air and chemical pollutants, normal fading, deterioration or caulking compounds, fire, flood, lightning, high winds, windblown objects, earthquakes, hurricanes, ice dams, icicles and/or ice storms, atmospheric conditions or weather of catastrophic nature as defined by the US Weather Bureau, other acts of God, intentional acts, unreasonable use, vandalism or pollution. These warranties also will not apply to damages resulting from the failure to provide reasonable maintenance, including failure to clean the product, maintain sealing, painting and/or caulking as reasonably necessary, or clear off gutters or roofs as and when necessary. These warranties do not apply to damages due to or arising from the identification, detection, abatement, encapsulation, or removal of mold, asbestos, lead-based products, or other hazardous substances inside or outside of the structure being improved. These warranties do not cover any carpet or flooring materials installed over floors or structures that lack structural integrity, have visual imperfections, or do not otherwise meet manufacturer guidelines for installation.
What Voids These Warranties
Installation, removal, painting, repair, adjustment, tampering, or re-installation of any products or components supplied by Haight Carpet & Interiors by anyone other than a Haight Carpet & Interiors-authorized contractor voids any and all warranties within this document, and Haight Carpet & Interiors expressly disclaims any liability for any costs, defects, or damages with respect to such actions.
Remedies and Rights
These workmanship warranties are the only expressed warranties for workmanship provided by Haight Carpet & Interiors. No employee, representative, agent, nor any other person, has the authority to assume or incur on behalf of Haight Carpet & Interiors any obligation, liability, or responsibility in place of or in addition to these warranties. EXCEPT FOR THE WARRANTY PROVIDED HEREIN, HAIGHT CARPET & INTERIORS MAKES NO WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HAIGHT CARPET & INTERIORS' LIABILITY TO OWNER UNDER THESE WARRANTIES IS LIMITED TO THE AMOUNTS RECEIVED BY HAIGHT CARPET & INTERIORS FOR SERVICES RENDERED UNDER THE SALES AGREEMENT OR PURCHASE ORDER WITH THE OWNER. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THEREFORE SOME OR ALL OF THE IMMEDIATELY PRECEDING SENTENCE MAY NOT APPLY. THESE WARRANTIES PROVIDE SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Safeguard your floors every step of the way
Enjoy peace of mind with our 5 year accidental damage protection plan.
Comprehensive Coverage: Safeguard your investment against unexpected accidents.
No Hidden Costs: No deductibles, no service fees - ever.
Hassle-Free Peace of Mind: Focus on enjoying your beautiful floors without worry.
Types of Flooring Covered:
- Carpet
- Laminate
- Tile
- Luxury Vinyl Plank
- Luxury Vinyl Tile
- Hardwood
Year 2 Cleaning Benefit:
- $125 reimbursement for professional carpet cleaning service
- Customized cleaning kit for hard surfaces
To learn more about Warranties, contact us below.
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